Refund Policy
This policy explains how cancellations and refunds are handled for bookings made through Vriddhi Nexus.
Placeholder Content
This page uses placeholder legal copy for layout and structure only. It must be replaced with content reviewed by Vriddhi Nexus Private Limited's legal counsel before this site goes live.
Scope of This Policy
Placeholder text: Clarify that bus tickets are booked and cancelled on the Bus Booking platform, and that its refund rules apply to those bookings.
Eligibility for Refunds
Placeholder text: Describe the conditions under which a booking qualifies for a refund.
Cancellation Timelines
Placeholder text: Specify how far in advance a cancellation must be made to be eligible for a refund.
Refund Processing
Placeholder text: Describe how refunds are processed and the typical timeframe once finalised.
Non-Refundable Cases
Placeholder text: List situations where a booking is not eligible for a refund.
How to Request a Refund
Placeholder text: Explain the steps a customer should follow to request a refund once the process is finalised.
Contact Us
Placeholder text: Provide the correct contact channel for refund queries once finalised.